Question 1

What's the smallest payment I can make?

Accepted Answer

The minimum payment in Vietnam is 10,000 VND (approximately €0.33), so you can use Lumi for small purchases like a coffee or a street-food snack.

Question 2

Is there a maximum per payment?

Accepted Answer

Yes. max per payment in 3,000,000 VND

Question 3

Is there a daily or monthly limit?

Accepted Answer

Yes. daily limit is 6,000,000 VND and monthly limit is 25,000,000 VND for payments and for top-ups daily limit is 600 EUR and monthly 3000 EUR

Question 4

My payment was declined for exceeding a limit. What can I do?

Accepted Answer

Split the amount into two payments if the merchant agrees, or wait until your daily limit resets.

Question 5

Can I raise my limits?

Accepted Answer

No. We are working on it.

Plafonds

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